Also be sure to check out the support forum for help with the app or making your art quilt.
General Quilt Pattern Questions
- I can’t seem to find any info on how these quilts are put together and then quilted.
The method these quilts use for construction is called “fusible applique” or “raw edge applique”. Probably the best way to learn is to download our free pattern and read the step by step instructions. I also have some videos that show the process as well:This video shows how to construct the quilt traditionally by tracing and cutting (without a digital cutter like the silhouette).
https://www.youtube.com/watch?v=Da_SXhcVtr0This video shows you how to use your digital cutter software with our patterns:
https://www.youtube.com/watch?v=uCg5gXVEUZoAnd this one is a some tips on cutting fabrics with digital cutters and how to get consistent cuts:
https://www.youtube.com/watch?v=usI-AoEL34gAfter watching those, if you have any questions feel free to ask! Would love to help you learn how to do this method of quilts.
- I purchased PDF downloads….how do I download them?
There will be links in your emailed receipt. You can also access you downloads by going to “My Account” and clicking “My Downloads“. You can also contact us and we will manually email them to you.
- I am currently working on a pattern and I have pieces that I don’t know where they go and I don’t see them on the fusing guide. The numbers are D23, D22, A39, A61, and B2. I hope you can help.
Sorry for the confusion… those pieces are cropped off the left and right side of the quilt and so are not needed for this quilt. Our patterns are generated with QuiltFusion software and the when we use a “house” to design a quilt with, it will include all pieces for the house, even if it falls off the site of the quilt. We are working on rectifying this in the software.
- I purchased QuiltFusion patterns at my local quilt shop. Can I still get the cutting files for these?
Yes! You can request the SVG cutting files using this form: https://www.quiltfusion.com/cutit/ You will need the UPC code for the patterns you purchased. There is no additional cost for the files – they are included with the pattern.
- What digital cutters do you recommend for these patterns?
Any cutter that supports SVG files will work great with QuiltFusion patterns. Currently the Silhouette CAMEO, Janome Artistic Edge and the Cricut Air 2 support SVG files.
- Are your patterns compatible with the Brother Scan n Cut?
The Brother machine does not support SVG like the Silhouette, Janome and Cricut Air 2. Not to fret! You can convert the SVG files from our patterns to Brother’s format using Brother’s Canvas website. This post will show you how: http://svgcuts.com/blog/brother-scanncut-review/ and more info here: http://www.chatterboxquilts.com/blog/converting-troublesome-svg-files-for-brother-scan-n-cut
General QuiltFusion Software Questions
- I claimed my gems, but I don’t see where they are at. How do I use pattern gems?
Gems are only usable within the QuiltFusion app for creating patterns or downloading patterns within the Quilt Gallery inside the app. Both iPad and Desktop versions support gems. After clicking the confirmation link in the email, open the app back up. You should see that the gems are credited to your account. Go to the Quilt Gallery and view the designs within there. See a design you like? Click it and you can either download the pattern right then and there or load it in the editor to customize it.
- Why can I re-size some objects really large and other objects have a limit?
The app limits the size of an object by it’s largest applique piece. This is so that the piece will fit on one 8 1/2″ x 11″ sheet of paper.
- How do I delete a quilt in my archive?
You can delete by pressing and holding your finger down on the quilt. You cannot delete quilts that are in your purchased pattern list.
- How can I remove a quilt I accidentally shared in the Quilt Gallery?
Currently you can’t contact support, and we can remove it for you if necessary.
- What kind of fusible web should I use and where can I find it?
Use “light” fusible web,not the heavy duty stuff. You only need it to fuse enough to hold it in place while you quilt. The thicker glues will clog and gum up your quilting needle. You can find fusible web in most fabric stores and quilt shops. Some trade names are Steam-a-Seam Lite 2 and Soft-Fuse.
- My pattern never loaded after purchasing. How do I get it?
If you entered an email address, a link to the pattern will be sent to you. If you recieve and error message when downloading the pattern, contact support and we get that resolved for you.
- How do I get a refund on my subscription purchase?
Sorry, the Apple AppStore does not allow refunds on in-app purchases.
- Can I purchase more than a one month subscription?
Currently, no, but we are working on other subscription plans for future releases.
- How can I see all the patterns that I have purchased or downloaded with my subscription or gems.
On the homepage, slide you quilts to the left, you will see a “Pattern Archive” button. Click that. It will show you all of your saved designs. Click the bottom at the top that says “Patterns”. This will show you all the patterns you have downloaded. To download it again, click the pattern image. It will open the PDF in Safari and you can email it to yourself again.
- Do you see a market for laser cut appliqués from you patterns? I like my Cameo cutter, but am not 100% pleased with the results on fabric and have been coveting a laser cutter…
Definitely! Laser cutters can import the same SVG files we are exporting for digital cutters. So if you go one, you should be able to import the patterns. Laser cutters are far and away better at cutting fusible applique – they won’t pull and tear like blade based cutters. You do need to watch out for burnt edges. That being said, they are still kinda pricey, but are coming down – saw one the other day for $2000 I think. Here’s some tips for using your digital cutter to cut fabric in the mean time.
General Quilt Design Questions
- How do I overlap the border with an applique element?
In Scene design mode, select the piece you want to overlap, then click the “Border Overlap” button. The item will be highlighted in yellow, letting you know it is now layered over the border. Click it again to move it back into the scene.
- Can I piece the background?
Currently no, we are working on this feature and hope to release before the end of the year.
- How do I change the background size, after I’ve been designing a quilt?
In design mode, click the “Borders” button. Then tap anywhere on the background. The background sliders will show up again and you can adjust the size.
Sign up to get a free pattern every friday!