Also be sure to check out the support forum for help with the app or making your art quilt.

General Quilt Pattern Questions

  • Is fabric included? Where can I find fabrics for your patterns?
    No, we just sell the patterns. We also sell a limited inventory of laser cut fabric kits, but in general we don’t sell fabrics, just patterns. All of our patterns use Hoffman California Fabrics – primarily from their batik line.  For a list of quilt shops selling Hoffman batiks near you or online, click here.
  • Are these quilt patterns suitable for use on a bed or washing?
    Our instructions are for raw-edge fusible applique. This is a very easy process, especially for beginners, but will not hold up to repeated washing. That being said – we have lots of customers who have adapted the designs to freezer paper applique, needle turn applique or satin stitching the edges of each piece – allowing for the quilts to be washed and functional.
  • Do you have paper patterns be mail?
    Yes! Lots of our most popular patterns can be purchased and shipped to you as physical patterns. The pages for these are printed on 11×17. Here is a list of our our patterns available for shipping.
  • I can’t seem to find any info on how these quilts are put together and then quilted.
    The method these quilts use for construction is called “fusible applique” or “raw edge applique”. Probably the best way to learn is to download our free pattern and read the step by step instructions. I also have some videos that show the process as well:This video shows how to construct the quilt traditionally by tracing and cutting (without a digital cutter like the silhouette).
    https://www.youtube.com/watch?v=Da_SXhcVtr0 This video shows you how to use your digital cutter software with our patterns:
    https://www.youtube.com/watch?v=uCg5gXVEUZo And this one is a some tips on cutting fabrics with digital cutters and how to get consistent cuts:
    https://www.youtube.com/watch?v=usI-AoEL34g After watching those, if you have any questions feel free to ask! Would love to help you learn how to do this method of quilts.
  • I purchased PDF downloads….how do I download them?
    There will be links in your emailed receipt. You can also access you downloads by going to “My Account” and clicking “My Downloads“. You can also contact us and we will manually email them to you.
  • I am currently working on a pattern and I have pieces that I don’t know where they go and I don’t see them on the fusing guide. The numbers are D23, D22, A39, A61, and B2. I hope you can help.
    Sorry for the confusion… those pieces are cropped off the left and right side of the quilt and so are not needed for this quilt. Our patterns are generated with QuiltFusion software and the when we use a “house” to design a quilt with, it will include all pieces for the house, even if it falls off the site of the quilt. We are working on rectifying this in the software.
  • I purchased QuiltFusion patterns at my local quilt shop. Can I still get the cutting files for these?
    Yes! You can request the SVG cutting files using this form: https://www.quiltfusion.com/cutit/ You will need the UPC code for the patterns you purchased. There is no additional cost for the files – they are included with the pattern.
  • What digital cutters do you recommend for these patterns?
    Any cutter that supports SVG files will work great with QuiltFusion patterns. Currently the Silhouette CAMEO, Janome Artistic Edge and the Cricut Air 2 support SVG files.
  • Are your patterns compatible with the Brother Scan n Cut?
    The Brother machine does not support SVG like the Silhouette, Janome and Cricut Air 2. Not to fret! You can convert the SVG files from our patterns to Brother’s format using Brother’s Canvas website. This post will show you how: http://svgcuts.com/blog/brother-scanncut-review/ and more info here: http://www.chatterboxquilts.com/blog/converting-troublesome-svg-files-for-brother-scan-n-cut

General QuiltFusion Software Questions

  • I claimed my gems, but I don’t see where they are at. How do I use pattern gems?
    Gems are only usable within the QuiltFusion app for creating patterns or downloading patterns within the Quilt Gallery inside the app. Both iPad and Desktop versions support gems. After clicking the confirmation link in the email, open the app back up. You should see that the gems are credited to your account. Go to the Quilt Gallery and view the designs within there. See a design you like? Click it and you can either download the pattern right then and there or load it in the editor to customize it.
  • Why can I re-size some objects really large and other objects have a limit?
    The app limits the size of an object by it’s largest applique piece. This is so that the piece will fit on one 8 1/2″ x 11″ sheet of paper.
  • How do I delete a quilt in my archive?
    You can delete by pressing and holding your finger down on the quilt. You cannot delete quilts that are in your purchased pattern list.
  • How can I remove a quilt I accidentally shared in the Quilt Gallery?
    Currently you can’t contact support, and we can remove it for you if necessary.
  • What kind of fusible web should I use and where can I find it? 
    Use “light” fusible web,not the heavy duty stuff. You only need it to fuse enough to hold it in place while you quilt. The thicker glues will clog and gum up your quilting needle. You can find fusible web in most fabric stores and quilt shops. Some trade names are Steam-a-Seam Lite 2 and Soft-Fuse.
  • My pattern never loaded after purchasing. How do I get it?
    If you entered an email address, a link to the pattern will be sent to you. If you recieve and error message when downloading the pattern, contact support and we get that resolved for you.
  • How do I get a refund on my subscription purchase?
    Sorry, the Apple AppStore does not allow refunds on in-app purchases.
  • Can I purchase more than a one month subscription?
    Currently, no, but we are working on other subscription plans for future releases.
  • How can I see all the patterns that I have purchased or downloaded with my subscription or gems. 
    On the homepage, slide you quilts to the left, you will see a “Pattern Archive” button. Click that. It will show you all of your saved designs. Click the bottom at the top that says “Patterns”. This will show you all the patterns you have downloaded. To download it again, click the pattern image. It will open the PDF in Safari and you can email it to yourself again.
  • Do you see a market for laser cut appliqués from you patterns?  I like my Cameo cutter, but am not 100% pleased with the results on fabric and have been coveting a laser cutter…
    Definitely! Laser cutters can import the same SVG files we are exporting for digital cutters. So if you go one, you should be able to import the patterns. Laser cutters are far and away better at cutting fusible applique – they won’t pull and tear like blade based cutters. You do need to watch out for burnt edges. That being said, they are still kinda pricey, but are coming down – saw one the other day for $2000 I thinkHere’s some tips for using your digital cutter to cut fabric in the mean time.

General Quilt Design Questions

  • How do I overlap the border with an applique element?
    In Scene design mode, select the piece you want to overlap, then click the “Border Overlap” button. The item will be highlighted in yellow, letting you know it is now layered over the border. Click it again to move it back into the scene.
  • Can I piece the background?
    Currently no, we are working on this feature and hope to release before the end of the year.
  • How do I change the background size, after I’ve been designing a quilt?
    In design mode, click the “Borders” button. Then tap anywhere on the background. The background sliders will show up again and you can adjust the size.

 

FreePattern

Yellow Poppy

The Finished Free Quilt Pattern

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14 Comments

  1. UncleGravy  - August 21, 2015 - 5:17 pm
    Reply /

    Hi Susan, currently QuiltFusion is only for a iPads. We will be developing a PC version as well, but it will be more than a few months out. QuiltFusion is free to download and design with. All libraries are available for use. You only need a subscription to generate a pattern from your design.

    Subscriptions are $19.99 USD per month. Subscriptions allow you to generate unlimited patterns during that time. You can also download unlimited patterns shared by other quilters in the Quilt Gallery (BTW – you can also customize these designs prior to generating the pattern. You do not need a subscription to customize a design – only to generate the pattern).

    If you would like to see what a sample pattern generated from QuiltFusion looks like, you can download a free one here.

  2. Kim  - September 8, 2015 - 2:02 am
    Reply /

    Hi: i just purchased a subscription to Quilt Fusion, however I am not able to download my pattern. I confirmed that the purchase went through and I am able to save my design, however when I try to download the pattern I am taken to the subscription page again.
    Please advise how to download my pattern. I am excited by this new app and would like to do a review on it on my blog, however I’m not able to do so until I can actually download the pattern.
    Thanks for the help.

    • UncleGravy  - September 8, 2015 - 2:59 am
      Reply /

      Hi Kim, I apologize for the problems with your purchase. I am looking into your subscription now and will email you with a remedy shortly.

  3. sammi  - May 13, 2016 - 1:29 pm
    Reply /

    Hi, I was wondering how you buy pattern gems. I am pressing the gem symbol and it is coming up with error message about connecting to the App Store. Thanks if you can help

    • UncleGravy  - May 13, 2016 - 2:06 pm
      Reply /

      Hi Sammi, thanks for letting us know there is an issue. Here’s a couple of things to try:

      • Apple’s app store requires an internet connection, Verify you wifi or internet is working.
      • Completely close the app (double click the ipad home button and swipe the app up to close it) – and then restart the app.
      • I was able to buy gems on mine (US), but I noticed you are in Australia? Each country has their own version of the appstore to test, I’m wondering if there is an issue with the Australia app store at the moment.

      If you continue to have problems, let me know, there are other ways to credit you account with gems.

  4. Sandra Rasmussen  - November 22, 2016 - 3:32 am
    Reply /

    I purchased 3 paper copies of both wee sea and one world. How fo I get access to the cutting files

    • UncleGravy  - November 22, 2016 - 3:37 pm
      Reply /

      Hi Sandra, I am emailing you those files. In the future you can use this form to request cutting files for physical patterns you purchased.

      https://www.quiltfusion.com/cutit/

      Thanks!

  5. Gordeen Darbee Sherwood  - November 25, 2016 - 3:01 pm
    Reply /

    I purchased PDF downloads on Facebook yesterday….how do I download them?

    • UncleGravy  - November 25, 2016 - 3:16 pm
      Reply /

      Hi Gordeen, there should be links in your emailed receipt. You can also access you downloads by going to “My Account” and clicking “My Downloads“. Let me know if you still have trouble and I can email them to you as well. Thanks! Keith

  6. Judy Dansereau  - November 25, 2016 - 4:49 pm
    Reply /

    What is the cost of the material for the Quilt 748-Whooooo!? Do you ship it? How long would it take to send to Burke, VA?

    • UncleGravy  - November 25, 2016 - 8:28 pm
      Reply /

      Hi Judy, We only sell the pattern, no fabrics. You can buy the pattern can either have it shipped (physical copy) or download the PDF and print yourself. Shipping to Northern VA is usually only a day or so (we would ship it Monday if you ordered today – Friday). As for fabrics, you can find “most” of the fabrics for this quilt at BatiksPlus.com… here is a link that will create a cart for all the fabrics they have in stock for this quilt “Whoo Fabrics”. You will notice there is about 4 that they are out of stock on. So you will need to grab from your stash, or find them at another shop. Let me know if you need any other help!

    • UncleGravy  - November 25, 2016 - 8:30 pm
      Reply /

      I forgot to mention, the cost of the material would be around $45 from BatiksPlus.com – not including the fabrics that are out of stock.

  7. Sandy  - December 28, 2016 - 1:00 pm
    Reply /

    I am thinking of buying a circuit explore air 2. Will I be able to download and cut Quilt Fusion SVG files with this machine

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